Client Engagement Partner – AI-Driven Transformation, Process Intelligence

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Celonis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $600M Debt Financing on 2022-08

Consulting • Logistics • Manufacturing

Celonis is a company that specializes in process mining and process intelligence, offering a platform to help enterprises improve their operational efficiency. With a suite of tools and solutions such as the process intelligence graph, process analysis, and process monitoring, Celonis enables businesses to gain insights into their processes, identify inefficiencies, and optimize workflows. The company's solutions cater to various industries, including finance, manufacturing, telecommunications, public sector, and more. Celonis is known for helping companies like PepsiCo and GE Healthcare achieve significant operational improvements and financial benefits by unlocking hidden value in their processes.

📋 Description

• The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. • As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers. • You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis. • The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. • This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. • In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. • The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.

🎯 Requirements

• Minimum 12 years of relevant customer success, strategy consulting, or related experience (or similar industries such as Production, Manufacturing etc.) required • Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations • Experience with the logistics clients / processes is crucial • Experience with AI-based transformation is a strong plus • Deep exposure to and experience with successful change management practices • Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence • Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads • Possess a natural and consultative approach when engaging with senior executives • Strong team player who inspires the team with a patient and entrepreneurial leadership style • Project management: ability to organize and manage multiple streams • Strong communication skills and ability to translate Celonis use cases into customer business landscape • Are self-motivated, proactive team player • Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders • Native-level or near-native German language skills (written and spoken), with the ability to confidently engage German-speaking customers, facilitate workshops, and present to executive stakeholders.

🏖️ Benefits

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. • Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. • Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. • Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. • Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. • Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. • Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. • Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. • Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.