Get real-time visibility into employee spending with our integrated corporate card and expense software.
Budget • Spend • Software • Corporate Card • expense management
51 - 200
April 30
Get real-time visibility into employee spending with our integrated corporate card and expense software.
Budget • Spend • Software • Corporate Card • expense management
51 - 200
• Manage incidents, product defects, and case escalations • Serve as a Subject Matter Expert in select technological areas • Communicate effectively with customers via phone, email, chat, and case response • Document support-related processes and procedures • Identify and initiate opportunities for new initiatives or focus areas • Participate in/Lead internal initiatives and present complex ideas • Provide coverage as needed, may require some on-call/extended hours • Create, edit, and publish knowledge base articles covering common requests and solutions
• Bachelor's degree or Information Technology experience • 3+ years of multi-channel service/support experience • Effective oral and written communication skills • Strong troubleshooting skills • Knowledge of cloud products and services • Proficient in the use of Microsoft Office suite of software • Able to multi-task and effectively manage competing priorities • Experience with Credit Card/Payment and/or Expense Management industries is a plus
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
Apply Now