Teamlead People Operations – Support

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chargecloud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

⚡ Energy

☁️ SaaS

🤝 B2B

Energy • SaaS • B2B

chargecloud is a Cologne-based SaaS provider of modular, cloud-native software for the e-mobility market. Its platform centers on a Charge Point Management System (CPMS) and offers modules for charging operations, billing & payment, fleet and home charging, partner management, plus white-label B2B and B2C apps and a partner marketplace. chargecloud serves charge point operators, utilities, fleet operators and service providers across Europe, enabling scalable operation, e‑roaming and tariff management for public and private charging infrastructure.

📋 Description

• You take ownership of the end-to-end operational excellence of our People Operations & People Support function • You lead and develop the People Operations & People Support team, creating clarity, structure, and accountability • You ensure smooth and reliable employee lifecycle processes (from contracts to onboarding and HRIS) • You design and continuously improve scalable People Operations & People Support processes, standard operating procedures, and tools • You translate People & Culture strategy and policies into efficient operational workflows • You act as a trusted operational counterpart within People & Culture and enable the function to scale

🎯 Requirements

• You bring several years of experience in HR Operations / People Operations / People Support / Backoffice / HR Administration, ideally in a growing organisation • You have proven people leadership experience and enjoy developing teams • You have strong experience with HR processes and HRIS systems • You are highly structured, reliable, and execution-focused • You can communicate clearly in both English & German.

🏖️ Benefits

• Remote First: Whether you prefer working from home, using co-working spaces across Germany, or being in our modern headquarters in Cologne – we support all working styles. • Well equipped: To make sure you have everything you need in your home office, we provide the appropriate hardware. After your probation period, you’ll also receive a budget for ergonomic home office equipment. • Flexibility: You can organize your working hours flexibly. With a core working time from 9:00 to 12:00, you have plenty of freedom to balance work and personal life. With our Workation Worldwide program, you can work remotely for up to 60 days per year from anywhere within ±4 hours of the German time zone. • Benefits à la carte: With Probonio, you can design your benefits anew every month: Use your budget for meal subsidies, childcare support, vouchers, or book your Urban Sports Club membership – all easily managed via app. • Time Off & Recharge: You benefit from 32 days of paid vacation per year. In addition, Christmas Eve and New Year’s Eve are fully off. With our Culture Day, you can also take a day off that is personally important to you - intentionally and individually. • Company-wide Bonus: Our Shared Success Plan strengthens a shared result orientation by transparently and fairly sharing company success with everyone. • Mobility & sustainability: Through FINN JobAuto, you can lease your own electric vehicle at attractive conditions. You can also benefit from bike leasing. • Team spirit: Our teams meet in person once per tertial for brainstorming, workshops, and of course for our much-loved summer and winter events. • Healthy at work: We support you with Urban Sports Club, life coaching programs, and additional offerings to help you stay fit and stress-free in your daily work. • Dog-Friendly Headquarters: Your four-legged friend is welcome in the office —bring your dog to work! • And more: 20% contribution to your company pension plan, access to our attractive corporate benefits portal, and lots of fun – “Spark joy together” is one of our core company values for a reason.