Analyst, Trust & Safety Operations

🔥 0 minutes ago

🌐 Spain, India – Remote

🇪🇸 Spain – Remote 🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

💼 Consulting

📣 Marketing

💰 Venture Round on 2016-01

Consulting • Marketing • Market Research

Cint is a leading global technology platform that provides a comprehensive marketplace for market research. The company operates the world's largest programmatic research marketplace, known as the Cint Exchange, which connects surveys with millions of respondents across 130 countries. Cint offers services such as media measurement and audience monetization, leveraging powerful technology to provide insights-driven companies with actionable data. With a focus on quality and trust, Cint uses advanced AI and machine learning tools to ensure the integrity and accuracy of the data collected. It serves a wide range of industries by offering tools for measuring the impact of advertising, conducting brand lift studies, and optimizing marketing strategies in real time. Cint is trusted by thousands of companies for its innovative approach to connecting businesses with the right survey participants efficiently and effectively.

📋 Description

• Communicate and liaise with different departments to handle incoming requests and quality escalations • Prepare reports and share insights into quality findings as part of quality investigations • Drive and/or participate in quality programs related to suppliers, clients, etc. • Proactively monitor and track internal data and statistics to identify and troubleshoot unusual spikes/dips in traffic at supplier, client, and/or user level • Contribute inputs toward development of new tools and products • Regularly update product and internal documentation • Explore avenues, plan, and ideate to improve the overall quality function

🎯 Requirements

• 2-3 years’ minimum experience in the Market Research service industry preferred • Enterprising, curious and enthusiastic to learn new tools and processes • Able to spot patterns and irregularities within data sets of different sizes • Highly organized and proactive, able to track and progress many different tasks at once in a fast-paced environment • Commercial mindset to understand the impact of actions • Team player with ability to communicate clearly and build strong, trustworthy relationships with different stakeholders • Proficiency in written and oral communication in English • Tech-savvy with proficiency in MS-Office products • Excel V-lookups • Pivot tables with filtering/formulas/etc • De-duplication checks • Experience handling Market Research data checks and validation • Ability to manipulate large files • Ability to provide clear, concise feedback on data findings • Ability to suggest needed improvements • Knowledge of sampling criteria and panel handling is a big advantage