Account Manager

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🕒 February 25

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Citiside Property Management

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

🏠 Real Estate

🤝 B2B

Real Estate • B2B

Citiside Property Management is a Metro Atlanta-based property management firm that specializes in professionally managing portfolios of single-family homes (ideally 3+ units) and small multifamily properties for real estate investors. They provide end-to-end services including property marketing, tenant screening, rent collection, maintenance coordination, regular inspections, eviction support, KPI tracking and transparent reporting, plus portfolio analyses to help investors maximize ROI while ensuring compliance with Georgia law.

📋 Description

• Build and maintain strong, long-lasting relationships with key stakeholders and executive sponsors. • Monitor client health and engagement to ensure high retention rates and prevent churn. • Identify opportunities for upselling and cross-selling to help clients achieve their business goals while increasing company revenue. • Guide new clients through the onboarding process and act as a liaison between the client and internal technical/product teams. • Prepare and present regular reports on account status, milestones, and ROI to both clients and internal leadership. • Manage contract renewals and lead negotiations to ensure mutually beneficial terms.

🎯 Requirements

• 3+ years of experience in Account Management, Customer Success, or Sales (B2B experience preferred). • Exceptional verbal and written communication skills in English; ability to present complex ideas clearly to C-level executives. • Proactive mindset with the ability to anticipate client needs and provide creative solutions. • Proficiency in CRM software (e.g., Salesforce, HubSpot) and project management tools. • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.