Head of People and Operations

May 9

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Citizen Data

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Data for a stronger democracy. Helping to unite Americans across difference to drive meaningful change.

11 - 50

Description

• Identify, develop, test, refine, and implement new systems, tools, and processes that increase team efficiency and effectiveness for both internal and external projects and across teams; evaluate existing tools and processes to understand and help identify where internal efficiencies can be improved. • Support Citizen’s mission through managing Citizen’s talent recruitment, acquisition and retention, including implementing long-term strategic talent management objectives. • Work alongside Citizen’s leadership team to generate key metrics for organizational growth and success and tie Citizen’s strategic goals to company workflows and culture. • Actively work to support the success of other Citizen team members and cultivate an organizational culture that is highly collaborative, humble, and prioritizes continuous learning. • Collaborate with departmental and executive leadership to draft and implement the organization's staffing and operations budgets. • Manage vendor relationships and future Operations Associate.

Requirements

• 5+ years of relevant work experience (e.g., operations, strategy, talent management, recruiting, human resources, etc.), ideally in the tech, social impact, public policy, or political space. • Proven track record of setting ambitious yet achievable organizational goals and ability to drive results, with a focus on delivering measurable outcomes aligned with the company's strategic priorities. • Possess a working knowledge of applicant tracking systems, as well as best practices in interview techniques and applicant screening. • Strong leadership qualities. You are decisive, level-headed, and can handle difficult conversations. • Proven track record of managing competing deadlines and exercising good judgment in prioritizing tasks. • Superb interpersonal skills and proven ability to build relationships among staff and key stakeholders. • Strategic thinker who is able to think quickly on feet, innovate and improvise. • Effective verbal and written communication skills. • Demonstrated ability to plan, execute, and staff events. • Organized, prompt, and detail-oriented. • Hungry to learn and grow. • Passion for Citizen’s mission and strengthening American democracy, preferred.

Benefits

• Fully remote work environment • Competitive compensation • Three Weeks Paid PTO (+ additional day per year you’ve worked at Citizen) • 3 Months Paid Parental Leave • 20 paid company holidays, including week of July 4th and time between Christmas and New Years • Employer matched 401k contribution • 100% Employer-Sponsored Health Care Plan (Medical, Dental & Vision) • Training & Development Opportunities