Bilingual Administrative Support Specialist

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November 12

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ClearDesk

WebsiteLinkedInAll Job Openings

HR Tech • B2B • Recruitment

ClearDesk is a company that specializes in sourcing top offshore talent to help businesses build the right remote teams. They offer services for various roles including Sales Development Representative, Customer Service Coordinator, Marketing Coordinator, Real Estate Admin Assistant, Executive Assistant, HR Assistant, Bookkeeping Assistant, Legal Assistant, E-commerce Assistant, and Scheduler. Their focus is on providing specialized, scalable, and perfectly matched talent. ClearDesk promises cost savings, with no setup fees, no required contracts, and offers a 7-day money-back guarantee. They cater to both small and large businesses who need to leverage outsourced talent for efficiency and growth. The company is dedicated to matching businesses with college-educated, multi-lingual, and diverse talent pools that operate 24/7, aligning with the client's hours and timezone.

51 - 200 employees

👥 HR Tech

🤝 B2B

🎯 Recruiter

📋 Description

• Provide comprehensive administrative and coordination support to ensure smooth daily operations for the team. • Conduct welcome calls with new clients using prepared scripts, ensuring all required details are captured and documented accurately in Salesforce. • Send documents to clients for review and signature, track completion status, and follow up as needed to ensure timely submission. • Maintain and update client records and task logs in Salesforce, ensuring all information is current, complete, and compliant with internal guidelines. • Assist with formatting client documents, organizing digital files, and maintaining clear naming and folder structures across shared drives. • Track ongoing client processes, flag incomplete or delayed documentation, and communicate status updates to team members via Slack or email. • Schedule follow-up appointments, reminders, or check-in calls, and coordinate communication between clients and internal departments. • Perform light data entry and maintain accuracy in digital documentation to support reporting and audit readiness. • Participate in weekly team meetings via Zoom, share progress updates, and raise any issues or bottlenecks encountered in client processes. • Support other administrative functions as assigned, ensuring flexibility in assisting with new projects or workflow adjustments. • Write and send newsletters featuring listings, updates, and team news • Collaborate with agents to keep marketing aligned with their brand and goals • Keep websites and online listings up to date

🎯 Requirements

• You have experience in administrative support, client onboarding, or customer service • You’re bilingual (English and Spanish) and communicate clearly and professionally in both languages • You’re confident using CRMs (like Salesforce), spreadsheets, and other cloud-based tools • You’re highly organized and can keep track of multiple clients, tasks, and deadlines with ease • You’re detail-oriented and take pride in maintaining accuracy and consistency in documentation • You’re proactive, resourceful, and comfortable following up to keep processes on schedule • You’re self-managed, reliable, and thrive in a remote work environment • You’re a team player who values clear communication and keeping operations running smoothly • You are willing to work in a US time zone schedule.

🏖️ Benefits

• We pay you fairly and on time • We provide prepaid HMO coverage for your peace of mind • We help you grow with tools, training, and honest feedback • We celebrate your wins • And above all, we actually care