March 15
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• Frontline hero, voice of InfinitePay, tackling customer issues. • Engage with customers through chats, emails, and calls. • Dive deep into inquiries, diagnose and resolve technical troubles. • Provide alternative solutions, conduct follow-ups for customer satisfaction.
• Exceptional communication skills. • Desire to create outstanding customer experiences. • Analytical prowess and logical problem-solving skills. • Sense of ownership and dedication. • Attention to detail and eagerness to learn. • Fluency in Portuguese. • Upper intermediate English skills. • Fundamental understanding of prompt engineering and basic knowledge of SQL. • Familiarity with programming languages like Ruby or Python is a plus. • Passion for technology, especially tools like ChatGPT.
• Chance to grow and learn in a dynamic environment. • Role in a remote and diverse team with autonomy and collaboration. • Support for bridging any knowledge gaps.
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