Business Analyst

Job not on LinkedIn

🔥 13 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CMCorp

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1985

☁️ SaaS

💸 Finance

👥 HR Tech

SaaS • Finance • HR Tech

CMCorp is a Brazilian company that provides software and professional services for pension fund administration and related financial operations. With over 25 years of sector expertise, CMCorp offers a SaaS platform (CMFlex) and web solutions (CMPrev Web) for administrative and financial management, HR and payroll modules, investment management, and BPO services tailored to foundations and institutional pension clients.

📋 Description

• Provide on-site support at client locations for medium- and large-scale implementation projects and professional services • Act as an intermediary between clients and the company in resolving issues • Implement the system, including configuration, operation and parallel run, assisted operation, training, and user acceptance testing, through handover to the technical support team • Work in partnership with the Sales, Development, Project, and Customer Support teams • Gather client requirements • Document requirements and specifications in DevOps for development • Track requests, test, and document activities using the tools provided by the company • Participate in meetings with clients and developers, when necessary • Contribute to an excellent customer experience • Propose and promote system or procedural changes to increase operational efficiency and improve results

🎯 Requirements

• Bachelor’s degree completed • Excellent interpersonal skills • Excellent verbal and written communication skills • Strong negotiation skills • Initiative • Creativity • Commitment • Flexibility • Customer-focused mindset • Ethics and integrity • Solid experience in system implementation and/or customer support in the technology sector • Knowledge of the pension and retirement benefits business is essential • Experience with functional specifications • Experience with ERP projects • Basic knowledge of database query tools; SQL is a plus • Knowledge of Microsoft DevOps is a plus • Knowledge of remote support software—Freshdesk/help desk solutions is a plus • Experience with Agile methodologies is a plus • Degree in Information Technology is a plus

🏖️ Benefits

• SulAmérica Health Plan with copayments • SulAmérica Dental Plan • Pluxee Meal Voucher • Pluxee Food Voucher • SulAmérica Life Insurance • Sesc partnership (dependents may be included at no additional cost) • Partnership with Veiga de Almeida University (discounts on undergraduate and graduate programs, extended to dependents) • Wellhub membership