Head of Global Talent Acquisition

🕒 February 9

🇺🇸 United States – Remote

💵 $220k - $300k / year

⏰ Full Time

🔴 Lead

🎯 Recruiter

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Cresta

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.

📋 Description

• Lead and execute Cresta’s global Talent Acquisition strategy in partnership with People and business leadership to support rapid growth across regions and functions. • Partner closely with executives and senior leaders to shape hiring strategy, priorities, and workforce planning. • Build, scale, and lead a high-performing internal Talent Acquisition team, defining the right mix of in-house recruiters and external partners to support rapid growth, burst hiring needs, and global expansion. • Lead, mentor, and develop TA leaders and recruiters, setting clear expectations for performance, capability growth, and impact. • Strategically select, manage, and optimize external recruiting partners (RPOs, agencies) to complement internal teams and ensure consistent quality and outcomes. • Support and lead senior and executive recruiting efforts in partnership with People leadership, as needed. • Design, track, and continuously refine TA metrics to drive hiring efficiency, quality, predictability, and scale. • Own recruiting operations and outcomes, including time-to-fill, cost-per-hire, hiring velocity, and operational excellence. • Champion an exceptional, inclusive, and consistent candidate experience across all roles, regions, and stages of growth. • Embed equitable, inclusive, and bias-aware hiring practices into all recruiting processes and programs. • Lead and scale employer brand and talent marketing programs across social, events, and community engagement in partnership with Marketing and People teams. • Refine and scale Cresta’s campus and early career strategy, partnering with recruiters to build internship and new graduate pipelines globally. • Lead the strategy for Cresta’s Talent Acquisition technology ecosystem, including Greenhouse, LinkedIn, Juicebox, CoderPad, and related tools, while identifying opportunities for future improvements and optimization. • Partner closely with the Head of People on broader talent, workforce planning, and people initiatives. • Build a high-trust, high-accountability recruiting culture grounded in mentorship, ownership, and continuous improvement.

🎯 Requirements

• 10+ years of progressive Talent Acquisition experience, including senior leadership roles in high-growth technology companies. • Proven ability to scale recruiting organizations in fast-paced, global environments. • Strong executive presence with the ability to influence, challenge, and partner with senior leaders. • Deep expertise in recruiting operations, metrics, and TA technology. • Experience leading executive-level and critical senior hires. • Demonstrated success in building employer brands and early-career programs. • Passion for developing people, building durable teams, and delivering results. • Bring a builder mindset, balancing strategic leadership with hands-on execution to move work forward in a high-growth environment.

🏖️ Benefits

• Medical, dental, and vision plans designed to support you and your family • Generous paid parental leave • Monthly Health & Wellness allowance • Work-from-home office stipend • Lunch reimbursement for in-office employees • Flexible PTO