Machine Learning Engineer (Chat Agent)

March 1

Cresta

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Real-Time Intelligence for Contact Centers

AI • Machine Learning • Voice • Chat • Contact Center

51 - 200

Description

• Collaborate with product managers, data scientists, and cross-functional team members • Design, prototype, and validate cutting-edge ML/NLP models • Build and deploy scalable, high-performing, and reliable ML/NLP pipelines • Help shape the direction of machine learning and artificial intelligence at Cresta

Requirements

• Master's degree or PhD in Computer Science or related technical fields • Minimum of 1 year of experience in software development with emphasis on ML and NLP • Hands-on experience in developing, deploying, and maintaining ML/NLP models • Expertise in Python, Go, PyTorch, Tensorflow, Transformers • Understanding of software development principles, data structures, algorithms, and design patterns • Experience with LLMs and model optimization • Familiarity with cloud platforms and containerization technologies is a plus • Strong problem-solving, communication, and collaboration skills

Benefits

• Competitive local pay and benefits • Attractive salary • Cresta stock options • Opportunity to work with exceptional engineers • Chance to make an impact with an amazing product • Joining an amazing international team