Functional Consultant – Oracle CX, Subscription Management/Sales

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Worth Search

WebsiteLinkedInAll Job Openings

11 - 50 employees

Worth Search is a tech-focused recruiting firm based in New York City representing a diverse set up of startups that vary in size, stage, and scale. Worth Search prides itself on a relationship-driven approach to recruiting top talent, the most up-to-date understanding of the candidate market, and a deep network of elite candidates across all functional areas.

📋 Description

• Lead or support Redwood UX migration activities — assessing classic-to-Redwood readiness, remediating personalizations/customizations, reconfiguring page layouts, and validating functional parity post-migration. • Configure and manage Oracle Subscription Management including subscription plans, billing schedules, renewals, usage-based billing, entitlements, and integration with Order Management/Revenue Management. • Configure and support Oracle CX Sales (Sales Cloud) including lead-to-opportunity processes, sales forecasting, territory management, sales workflows, and CX Sales integrations with Service. • Gather business requirements and translate them into functional designs and configuration workbooks. • Perform fit-gap analysis, prepare solution design documents, and drive testing (SIT/UAT) cycles. • Work with technical teams on integrations (REST/SOAP, OIC), extensions (VBCS, Groovy scripts), and data migration (FBDI/HDL). • Troubleshoot production issues and provide L2/L3 support for CX modules in scope. • Stay current with Oracle's quarterly updates and proactively recommend adoption of new Redwood-based features. • Collaborate with cross-functional teams (Sales Ops, Finance, IT) to ensure CX solutions align with business goals.

🎯 Requirements

• Proven experience in at least two of: Redwood UX Migration, Oracle Subscription Management, Oracle CX Sales. • Strong understanding of Oracle Fusion Cloud CX architecture and quarterly release cycles. • Experience with Oracle Application Composer, Page Composer, and Redwood App Composer/Visual Builder Studio. • Familiarity with FBDI/HDL for data loads, and OIC for integrations (preferred). • Solid understanding of Sales Cloud objects (Leads, Opportunities, Accounts, Contacts) and/or Subscription Management entities (Subscriptions, Billing Schedules, Products). • Experience working on at least one full-cycle Oracle CX implementation or migration project. • Strong communication skills able to work directly with business stakeholders and translate requirements into solutions.

🏖️ Benefits

• Above market base salary • Bi-annual increments • Annual bonus • Fuel Allowance • Internet Allowance • Comprehensive medical benefits • Generous provident fund contribution • Company sponsored snacks • Ongoing training and professional development • Challenging and exciting work