IT Systems Engineer

April 3

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D.A. Davidson Companies

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At D$1. .$1

Wealth management • financial planning • equity & fixed income capital markets • investment banking • award-winning research

1001 - 5000

Description

• Design, provision, manage, and monitor systems and infrastructure. • Proactively ensure the highest levels of systems and infrastructure availability • Lead around-the-clock responses to relevant outages and incidents appropriately based on severity. • Write and maintain custom scripts to increase efficiency and decrease variability in infrastructure related tasks • Provide 2nd and 3rd level support • Liaise with vendors and other IT personnel for problem resolution • Work to mature and further develop IT standards and processes • Research and propose new technology options and methodologies • Directly support asset lifecycles which includes patching, imaging, upgrading, deploying, and retiring technologies and systems. • Maintain security, backup, and redundancy strategies • Assist in the management of IT capacity, budget, projects, and business expectations. • Train IT Systems personnel regarding the new information as necessary. • Continuously document existing and new systems, policies, procedures, and configurations. • Manage and execute on infrastructure related projects and initiatives. • Perform any other duties as assigned.

Requirements

• Bachelors degree and/or equivalent related work experience. • Good technical knowledge and skills related to: cloud administration, virtualization, server system hardware, datacenter management. • Strong experience supporting Azure. Experience additionally supporting other applications such as O365, Exchange Online, Windows Server, VMware ESXi, a plus. • Experience using tools related to: backup management, endpoint management, monitoring, automation, provisioning, secret storage/access, patching and configuration management. • Familiarity with protocols and concepts such as: APIs, FTP, TCP/IP, DNS, NTP, SMTP, VLANs, load balancing, high availability, fault tolerance. • Familiarity with cloud technologies and concepts. • Strong communication skills, both oral and written. • The ability to document and diagram complex architecture • Excellent problem solving and analytical skills. • Excellent customer service skills and the ability to work successfully with a variety of personalities and various management levels. • Ability to safely lift and carry as much as 50 pounds. • Experience working in a team-oriented, collaborative environment. • Highly self-motivated, self-directed, organized, and detail oriented • Ability to travel as needed. • Ability to maintain regular, predictable attendance. • Ability to pass a background check typically necessary for working in the financial industry. • Preferred, but not required: • Experience with CI/CD systems, GitOps, Terraform, Ansible, Packer, Bamboo • Experience in scripting and automation (preferably PowerShell)

Benefits

• Medical, Dental and Vision • Company 401(k)and ESOP contribution • Generous sick, vacation, and maternity/parental leave • Paid holidays • Professional Development Opportunities • Tuition Reimbursement ($15,000 lifetime cap) • Discounted personal insurance including home, auto and recreational vehicles • Charitable gift-matching program • Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work.