Service Contract Customer Support Specialist

Job not on LinkedIn

🔥 19 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Manage service contract corrections, including credit and rebilling activities, ensuring accuracy and policy compliance • Investigate, resolve, and close disputed service contract invoices in alignment with service and finance guidelines • Support Service Inside Sales by responding to inquiries via email and providing timely contract-related information • Own the activation, maintenance, extension, and termination of service contracts • Update extended warranty commitments at Point of Sale (POS) • Ensure accurate contract execution, timely revenue recognition, and seamless support to Service Inside Sales and commercial stakeholders

🎯 Requirements

• Bachelor’s degree in Business, Operations, Finance, or a related discipline, or equivalent professional experience • Minimum 3+ years of experience in service contract administration, customer support, order management, or contract operations • Working knowledge of ERP systems, such as Oracle or similar, supporting service contracts, billing, and revenue processes • Previous experience supporting service contracts, extended warranties, or maintenance agreements is a plus • Experience working with Service Inside Sales or commercial teams is a plus • Exposure to invoice dispute handling, credit processing, or rebilling activities is a plus

🏖️ Benefits

• Health care program • Paid time off • Comprehensive, competitive benefit programs