
11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
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11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
• Respond promptly to customer inquiries • Provide customers with information on product pricing, features, and availability • Create proposals, quotes, and opportunities • Create presentation formats and compile data for sales presentations • Document order-related activities in various systems • Maintain up-to-date records of customer interactions, transactions, comments, and complaints • Manage high-volume inbound and outbound emails • Provide general day-to-day customer service to clients and vendors • Perform ad hoc duties as assigned
• Effective communication skills with a problem-solving attitude • Strong multi-tasking and prioritization skill sets • Ability to work well with others and be a team player • Research-driven and customer-focused • Accuracy with detailed information • College degree in Marketing, Communications, Business Administration, or any related field • 1–3 years of experience in Customer Service, Sales, Marketing, Account Coordination, or direct promotional sales • Very proficient in both written and spoken English • Ability to work within US operating hours • Proficient in Microsoft Office and Google Workspace applications • Experience in the promotional products industry highly preferred • Experience handling inbound and outbound calls, customer retention, and inside sales preferred • Experience creating quotes, proposals, sales presentations, and customer documentation • Experience managing high-volume email correspondence and customer inquiries • Familiarity with Sage, ESP, CommonSku, and Syncore • Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook • Proficiency in Google Sheets, Gmail, and other Google Workspace applications • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva ideal • Basic exposure to NetSuite ideal • Ability to manage multiple priorities and maintain accuracy in a fast-paced environment
• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government Mandated Benefits • Employer Share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth
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