AP/AR Specialist, Customer Service Representative

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 ₱40k - ₱45k / month

⏰ Full Time

🟢 Junior

💝 Customer Support

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Respond to customer questions regarding invoices, payments, account balances, orders, shipping, and general service needs • Track orders and provide updates on order status, shipments, backorders, and delivery dates • Coordinate with sales, operations, purchasing, and other internal teams to resolve billing, payment, order, and customer issues • Provide general customer service and administrative support as needed • Perform other accounting, finance, and customer service duties as assigned • Process high-volume vendor invoices, customer invoices, billing statements, credits, and account adjustments • Receive, record, and reconcile customer payments; monitor AR aging and follow up on outstanding balances • Coordinate timely vendor payments by check, ACH, and electronic transfer • Resolve payment discrepancies • Match invoices with purchase orders and receipts to ensure accuracy and proper approval • Reconcile customer and vendor records, researching and resolving issues • Prepare AP/AR reports, aging reports, cash flow projections, and other accounting documentation • Maintain accurate customer, accounting, and vendor records in accordance with company policies and standards

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field • 1–3 years of experience in accounts payable/receivable, accounting, bookkeeping, or a customer service/office role • Strong verbal, written, and English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) • Proficient in Google Workspace (Google Sheets, Gmail, Docs) • Familiarity with accounting/ERP platforms such as QuickBooks or Sage is an advantage • Familiarity with industry systems such as Commonsku is an advantage • Strong multitasking, organizational, and administrative coordination skills • Understanding of accounting principles, regulations, and procedures

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government-mandated benefits employer share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth