DCX Labor Relations Specialist

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🕒 June 30

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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Manages and oversees the entire disciplinary process, particularly in termination cases, including investigations, documentation, and communication with employees and relevant stakeholders. • Ensures consistency and fairness in applying disciplinary policies and procedures. • Advises leaders on appropriate disciplinary measures based on the severity of the violation and applicable laws or regulations. • Monitors and addresses instances of unauthorized absence without leave (AWOL) by employees. • Initiates appropriate actions to resolve AWOL cases in accordance with company policies and legal requirements. • Communicates with employees and their supervisors to gather information and determine the appropriate course of action. • Maintains accurate records of AWOL incidents, actions taken, and outcomes. • Manages the process of dismissing displaced employees due to authorized and just causes. • Coordinates with relevant departments to ensure smooth transition and adherence to applicable labor laws, collective bargaining agreements, and internal policies. • Provides support and guidance to affected employees during the transition period. • Collaborates with managers and supervisors to develop and implement performance improvement plans (PIPs) for underperforming employees. • Monitors the progress of PIPs, provides guidance and support to employees, and assesses their compliance with established goals and objectives. • Serves as a point of contact for employees with labor relations concerns and grievances for Rank-and-File employees • Conduct investigations, gather relevant information, and analyze complaints or issues raised by employees.

🎯 Requirements

• A degree in Communication, Human Resources or Psychology required • 3+ years of professional Human Resources experience • 1-3 years of professional Labor Relations experience • Highly proficient communicator in both spoken and written English • A strong multitasker • Highly organized and accurate with detailing information • Proven history of accomplishing tasks on a strict deadline • Executes tasks and listens to guidance • A team player • Highly flexible within the realm of HR

🏖️ Benefits

• work-from-home opportunities • travel allowances • meals • growth-oriented training