Key Account Manager – Sales Manager, Public Sector

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🕒 March 28

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DIGIT4U Business Solutions GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

Enterprise • IT Services • Consulting

DIGIT4U Business Solutions GmbH is a consulting and IT infrastructure service provider based in Ismaning, Munich. Founded in 2012, the company specializes in delivering comprehensive IT solutions for organizational, technological, and business challenges. Their offerings include managed IT operations, IT project management, cloud solution services, and IT modernization and M&A services. They cater to a broad range of industries across Germany and Austria, with a particular expertise in public sector requirements. DIGIT4U is known for its high innovation speed and holistic solutions tailored to client needs, backed by a team of highly qualified employees and a network of experienced freelancers and partners.

📋 Description

• Responsible for managing and developing a designated client base of federal and state authorities • Work in farming (70%) and hunting (30%) and build long-term, resilient customer relationships • Strategically further develop customer relationships and identify new business areas • Close collaboration with internal teams, lead sales projects, and align customer requirements with technical solutions • Responsible for the business development of assigned existing customers in the public sector • End-to-end responsibility from acquisition through proper offer and contract preparation to contract conclusion • Full handling of customer inquiries across the sales life cycle (call-offs, mini-competitions, partner requests related to existing business), including No-Bid/Bid assessments • Ensure and expand existing business (close cooperation with Delivery & Community Manager) • Identify new business opportunities arising from existing accounts • Sales point of contact for subject-matter experts • Escalation management • Secure account expansion through effective sales activities and stakeholder management • Identify, develop and implement account-level measures to drive cross-selling for the DIGIT4U Group portfolio • Develop new business to broaden our brand presence within the account • Build and maintain customer relationships through continuous communication, especially with decision-makers across different hierarchy levels • Responsible for onboarding billable employees, including preliminary coordination with HR • Prepare customer development plans

🎯 Requirements

• Successfully completed training in sales or a related field, or a degree in Business Administration, Economics, Sales Management, Business Psychology or a similar discipline • At least 5 years of sales experience focusing on IT solutions in the public sector • Proven success in account management (farming) and new customer acquisition (hunting) • Strong farmer mentality with strategic foresight and results orientation • Deep understanding of public administration and a reliable network of decision-makers • Experience with tendering and procurement processes and knowledge of common contract types in the public sector — especially in people-based business • Good technical understanding and knowledge of project methodologies (e.g., V-Model, Scrum) • Strong communication, sales and organizational skills • Solid knowledge of public procurement procedures and IT trends such as register modernization and the Online Access Act (Onlinezugangsgesetz) • Independent and detail-oriented working style with a reliable focus on essentials • Strong analytical and conceptual skills • Quick learner • Structured and independent working style with a hands-on mentality • Excellent German language skills, both written and spoken

🏖️ Benefits

• €50 internet allowance • €40 Spendit Card • €75 company pension contribution • Childcare (KITA) allowance up to €150 • 30 days vacation • December 24 and 31 off • 1 mental health day per year • Intensive onboarding with insights behind the scenes of all business units, feedback sessions, etc. • Highly motivated environment within a dynamically growing corporate group • Support for your development