Operational Efficiency and Capacity Specialist – Strategic Operations

🕒 May 29

🏢🏡 São Paulo – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of DMS LOGISTICS

DMS LOGISTICS

WebsiteLinkedIn

201 - 500 employees

Founded 1987

Logistics • Transportation • Healthcare

DMS LOGISTICS is a logistics company that specializes in providing tailored solutions for complex operations in various sectors, including healthcare, aerospace, energy, and fashion. With over 30 years of experience, DMS offers a range of services such as air, sea, and land transportation, customs clearance, and international insurance. The company utilizes advanced technology, including its proprietary management platform, DMSYS, to ensure real-time tracking and efficient logistics processes for its clients.

📋 Description

• Perform time and motion studies (timekeeping), measuring the average execution time of system-based and manual tasks. • Map current and future processes (As-Is / To-Be), identifying non-value-added activities, redundancies, and automation opportunities. • Develop and maintain capacity models, calculating productive capacity per cell while considering seasonality, absenteeism, and demand complexity. • Apply statistical analyses to evaluate process performance and define standard times. • Identify root causes of SLA deviations, distinguishing between volume overload and process inefficiencies. • Support headcount decisions through technical analyses for hiring and workload redistribution across areas.

🎯 Requirements

• Bachelor's degree (completed). • Intermediate to advanced English — will be tested. • Knowledge of efficiency methodologies: Lean Manufacturing, Six Sigma (Green or Black Belt), MTM (Methods-Time Measurement), and PDCA. • Knowledge of applied statistics, including mean, median, standard deviation, and correlation. • Proficiency in Excel and BI tools, with the ability to develop capacity simulators to analyze the impact of volume variation on human resource needs. • Understanding of logistics processes, including transport modes (air, sea, and road) and customs flows — desirable.

🏖️ Benefits

• Hybrid work model. • Bonus. • Cost allowance. • Health plan, covering children aged 0–18. • Extended maternity/paternity leave. • University partnership / tuition assistance. • Gym benefit. • Childcare assistance. • Birthday day off.

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