Global Account Director

February 8

Docebo

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Docebo's multi-product learning suite helps enterprises around the world tackle any learning challenge.

E-learning • Elearning • Lms • Cloud E-Learning • LO

501 - 1000

💰 $3M Series A on 2015-02

Description

• Sell into, and manage relationships with, Enterprise-level customers • Inspire and educate these accounts on the value of our core LMS solution and rapidly growing technology suite while creatively positioning how Docebo is redefining the learning & development landscape • Build and maintain relationships within newly acquired accounts in order to expand adoption throughout their entire portfolio of business • Craft and close large, complex deals with various stakeholders including Chief Learning Officers, heads of Customer Learning, and Sales Enablement alongside other C-level executives • Use excellent ROI analysis to establish top-line value propositions • Interact with senior-level internal and external resources to serve as the primary point of contact for all communications with these accounts • Steer prospecting efforts (self-source) and receive qualified leads from the Business Development team to drive revenue generation in both “net new” and “upsell/cross-sell” growth opportunities • Use your 10+ years of sales experience to bring a deep knowledge around territory and key account planning, enabling you to coach your dedicated business development rep for optimal penetration and lead generation • Apply your mature sales discipline and strong mutual success planning to ensure your lead-to-close timing is efficient and forecastable • Use your pain-based style of exploring the key accounts’ current state to understand the true nature of their learning challenges and how they impact their business • Forecast with accuracy to help our business strategically plan revenue growth and drive decision making • Develop strong relationships with post-sales teams as well as coordinate internal resources (including Marketing, Professional Services, Support, Product and Client Success) to drive account strategy, deal closure, and customer satisfaction • Act as the ambassador for innovation and change in the learning & development space and advocate for the Docebo solution suite

Requirements

• Deep Knowledge of the HR software space (LMS preferred) – viewed as a subject matter expert • 10+ years of SaaS software sales experience and/or account management experience • Ability to demonstrate success as an experienced, quota-crushing, sales professional • Has a natural curiosity about learning and HR-tech trends and has the ability to articulate solutions designed to meet new challenges and industry evolutions. • Proficient in Salesforce (CRM) and sales automation tools (LinkedIn, Sales Navigator, Gong, Outreach) and web conferencing tools such as Zoom • You bring a natural confidence to your role • Great organizational skills and strive to keep your pipeline organized and updated in a timely manner • Coachable and accountable • Agile and flexible • Motivated and focused on meeting and exceeding goals • Resilience to continue through hard sales days while humble enough to cherish the easy ones • Track record of coordinating within a multidisciplinary team and collaborating with multiple internal resources and stakeholders in order to successfully complete projects

Benefits

• Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you • Employee Share Purchase Plan • Career progression/internal mobility opportunities • Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors) • WeWork partnership and “Work from Anywhere” program