Digital Transformation Consultant

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

🛍️ eCommerce

💸 Finance

☁️ SaaS

eCommerce • Finance • SaaS

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Consult and guide customers with understanding business and organisational impact due to digital transformation with specific guidance on change management (short-term and long-term recommendations) • Develop strategy to inform key stakeholders of program, charter, roadmap/rollout, business case and changes • Provide customers with industry tailored points of view and guidance based on successful engagements with hundreds of other deployments. • Analyze and provide prescriptive guidance on legacy Systems of Agreement with a focus on building a multi-year roadmap to move to a modern Docusign platform including end-to-end process maps with ROI versus Complexity charted • Demonstrate superior communication skills to convey customer objectives, success strategies, and customer insights for internal and external stakeholders • Achieve Professional Services financial results while maintaining high customer satisfaction • Demonstrate comfort in presenting to C suite executives

🎯 Requirements

• Basic BA/BS degree • 8+ years experience in a business and technical consultative role with executive level interaction • 8+ years external customer facing experience • Experience in the financial industry • Preferred Master's degree or equivalent • Excellent at articulating vision and planning execution of projects • Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally, unprecedented • Technical background, infrastructure or development experience • Large scale PM experience • Experience working in a matrixed organization and with cross functional teams to achieve company and departmental objectives • Superior communication skills to create and convey customer objectives, success strategies, and customer insights for internal and external stakeholders • Experience managing enterprise projects with a SaaS background • Understanding of financial models and articulating value and ROI to stakeholders • Experience working in one or more of the following industries: FinServ, Tech, Telecom, Healthcare, Real Estate, Insurance, Education, Public Sector

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events