Sr. Data Analyst, Customer Insights, EU

April 27

Athletic Greens

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Empowering people to take ownership of their health through Foundational Nutrition.

whole food nutrition • whole food supplements • high quality supplements • healthy living • dietary issues

51 - 200

💰 $115M Venture Round on 2022-01

Description

• AG1's Customer Strategy team is looking for a talented, driven, self-directed Sr. Analyst, Customer Insights (EU), to create incredibly valuable insights for the EU business that will drive growth for the EU region, and company as a whole. You will have the opportunity to work in a data-driven company that appreciates your talents and values the insights you will uncover. You will develop your skills and drive impact by conducting complex analyses using quantitative and qualitative data sources. The findings you articulate into compelling stories will shape marketing plans, digital product roadmaps, onboarding communications and general improvements in member experience. The role will report directly to the VP Customer Strategy and work closely with the Sr Manager, Growth Analytics. Partnering with our Marketing teams whose work will be impacted by deepening their understanding of the AG1 customer and using these learnings to continually improve our subscriber and brand experiences. The Sr. Analyst, Customer Insights will play an essential role in elevating our understanding of the AG1 subscriber base.

Requirements

• Bachelor’s degree in a quantitative, business, marketing or consumer research discipline (Statistics, Marketing Analytics, Economics, Marketing, Marketing Research, etc) • 5+ years of experience analyzing, identifying and/or optimizing drivers of customer behavior, retention and LTV, preferably in a DTC Subscription business. • Ability to measure the effectiveness of acquisition and retention marketing programs and activities – both online and offline. • Experience analyzing customer/brand surveys and customer and messaging tests is a plus. • Experience in identifying underlying customer behavioral hypotheses based on web performance analytics and trends. • Demonstrated expertise in manipulating and blending qualitative and quantitative data and working with transactional customer data to derive analytical insights using SQL, SAS, R, python, VOC platforms such as Qualtrics, as well as tools such as Excel and Google Sheets. • Ability to synthesize and translate in-depth data (online/offline) into analytic insights and compelling stories that elevate understanding and drive actions and decision-making. • Strong analytical and problem-solving skills. • Strong interpersonal and communication skills across a variety of different partners, including non-quantitative discussions. • Ability to “tell the story” behind the data to drive consensus and action. • Comfortable balancing multiple projects simultaneously and dealing with ambiguity in a fast-paced, hypergrowth environment. • A full life outside of work with personal passions and hobbies!

Benefits

• Competitive compensation and performance-based incentive plans • A 100% remote working environment (excluding Laboratory positions), which has been implemented from day one. • A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team. • A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness. • A high-growth, dynamic environment with opportunities for your direct impact to be felt. • Paid holidays, company-wide mental health days, and unlimited PTO (based on your country of residence). • In-person team meetups for optimal collaboration, team building and accelerating productivity. • A work environment and culture that is based on high performance, productivity and continuous improvement. • The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day. • Access to AG1 products and branded swag. • Monthly telecom stipend to offset some of the costs of home internet/wifi for eligible team members. • All other benefits and insurances as required by law, based on your specific country of residence.