Business Analyst - Customer Platform
August 28, 2023
Description
Build a deep understanding of various business models for SaaS businesses. Map those business models with specific customers. Directly work with customers and build their operating and financial plan using best of the breed practices. You will be responsible for onboarding customers on to Drivetrain platform. You will develop an understanding of how customers' data is spread across and manage the data pipeline to bring all this data together. You will map out all key KPIs that are important for the customer to drive their business and map it with the data. You will come up with insights on how KPIs are impacting a company's progress. You will be the first point of contact for everything about data. You will have a chance to start owing customer relationships and be the face of Drivetrain. You get to work on a cutting-edge data processing stack. As an early team member, you’ll help shape our company culture, practices, and product.
Requirements
• Has strong analytical skills and a structured problem-solving approach. • Has knowledge of SQL and databases. • Is aspirational, self-driven, and proactive. • Has excellent communication skills.
Benefits
• Remote-friendly: Drivetrain brings together the best and the brightest, no matter where they are and provides them a great degree of autonomy. We trust our people. • Open & transparent: We know that when our creators have access to all the information they need, their best work will emerge. • Idea-friendly: We provide an environment to explore new ideas, to take risks, to make mistakes, and to learn, so you can succeed. Anyone in the company can come up with great ideas and become a catalyst for positive change. We let the best ideas win. • Customer-centric: We follow a product-led growth strategy, continuously learning from our customers and collaborating to build the amazing software that Drivetrain is.
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