Technical Solutions Specialist

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Dropbox

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Dropbox is a cloud-based service that provides tools for storing, sharing, and accessing files across devices. It offers features such as document sharing, video review, automatic backups, and AI-driven scheduling. Dropbox also provides solutions for different sectors like teams, sales, marketing, and education, and industries including construction, media, technology, and manufacturing. With a focus on security, Dropbox ensures files are encrypted and protected against tampering. It offers integrations with various productivity tools and is trusted by major companies for efficient file management and collaboration.

📋 Description

• Serve as a trusted technical advisor to Dropbox customers, partners, and Direct Sales and Channel teams across Japan and Korea • Lead technical discovery, solution design, product demonstrations, integration and security discussions, pilots, and proofs of concept • Translate complex technical requirements into clear business outcomes • Support strategic opportunities from early discovery through post-sales handoff • Strengthen the technical capabilities of the partner ecosystem • Design secure, scalable solutions across Dropbox products, add-ons, and third-party integrations • Advise customers and partners on APIs, integrations, migration strategies, deployment approaches, and solution management and security • Build technical relationships with IT, Security, Engineering, Operations, business leadership, and executive stakeholders • Address technical objections and risk considerations • Develop tailored workflows and solutions supporting measurable customer outcomes • Enable Sales, Customer Success, service delivery partners, and channel partners through technical training, demonstrations, and reusable content • Represent the customer voice to Product teams and leadership • Participate in customer meetings, partner engagements, conferences, and industry events

🎯 Requirements

• Demonstrated experience in a customer-facing technical pre-sales role within B2B SaaS or cloud technology • Strong knowledge of SaaS applications, cloud and on-premises integrations, APIs, identity and access management, and enterprise security concepts • Experience leading technical discovery, product demonstrations, solution workshops, security discussions, pilots, or proofs of concept • Ability to translate complex technical information into clear business outcomes and communicate with technical, business, and executive audiences • Experience supporting AI-enabled solutions and enterprise security requirements • Sound judgment around data privacy, output validation, customer confidentiality, and responsible AI use • Professional fluency in Japanese and Korean, with business-level proficiency in English • Ability to lead customer-facing technical discussions, demonstrations, presentations, and written communications in Japanese and Korean • Ability to collaborate in English with global teams through meetings, documentation, and internal communications • Willingness and ability to travel across Japan and Korea, with occasional travel elsewhere in APJ • Preferred: experience with collaboration, content management, cloud storage, productivity, AI, or digital workplace platforms • Preferred: experience supporting channel partners, service delivery partners, or partner-led sales motions • Preferred: experience with enterprise migrations, API-led integrations, security assessments, or complex technical procurement • Preferred: familiarity with enterprise technology customers and partner ecosystems across Japan and Korea • Preferred: relevant cloud, security, identity, or technical architecture certifications