IT Help Desk Support Technician

April 30

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Econ One Research logo

Econ One Research

We are economic experts with a depth of experience in both litigation and consulting across a wide range of practice areas$1. .$1

Antitrust • Damage Analysis • Employment Issues • Energy • Financial Services

51 - 200

Description

• Provide technical assistance and support to team members • Manage Help Desk queue and troubleshooting tasks • On-board new hires with equipment • Collaborate with internal teams to ensure seamless resolution • Contribute to technical documentation for future reference

Requirements

• 1-2 years of experience in a helpdesk support role • Understanding of Microsoft operating systems and Office 365 • Understanding of Zoom and Zoom Phone systems • Interest or experience with Linux operating systems • Interest or experience with Network configurations

Benefits

• Competitive salary and benefits • Healthcare and dental insurance • 100% employer-paid life and disability insurance

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