Remote Customer Success Manager
February 15
Description
• Empower customers to reach their goals • Own the customer lifecycle after onboarding • Engage and build relationships with clients • Identify win-win opportunities for additional investments • Relay valuable feedback and insights • Deliver keynotes and webinars • Improve customer facing and internal processes
Requirements
• 3+ years of customer success or account management experience • Highly organized • Ability to quickly build rapport • Familiarity with Emotive platform • Empathy for clients • Creative problem solving • Experience advocating for customer needs • Ability to use data and statistics • Strong communication and interpersonal skills
Benefits
• Opportunity to work with industry leaders • Personal and professional growth • Inclusive and diverse work environment • Equal opportunity employer
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