Payroll and Implementation Consultant

April 12

Employment Hero

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Work easy. The smarter way to manage people, payroll and productivity.

HR Software • Employee Benefits • HR System on Cloud • HR Platfrom • HR System

501 - 1000

💰 Series F on 2022-02

Description

• Lead the project management of new client onboarding and implementation following established processes including kick-off meetings, system configuration, training, parallel run, year to date import and go live, and payroll processing. • Provide excellent and proactive customer service in all dealings with your managed payroll implementation clients. • Provide advice and act as a subject matter expert on Australian payroll legislation. • As directed by the Payroll and Implementation Manager, you will perform end-to-end processing of weekly, fortnightly and monthly client pay runs in accordance with instructions, agreed expectations and best practice. • Perform full function payroll tasks including on-boarding, auditing, reconciliations, & terminations. • Prepare clear and detailed payroll handover notes/processes for the payroll partner to follow once project is completed. • Account management - liaising with clients on the phone, via email & virtually.

Requirements

• 2+ years payroll implementations and/or payroll management (high volume would be ideal). • Sound knowledge of current legislative payroll requirements in Australia. • Exposure to other payroll softwares and accounting platforms, to therefore have an understanding of different system configurations. • Ability to manage multiple clients to meet critical deadlines. • Strong time management and schedule management. • High level of written and verbal communication. • Maintain and promote positive business relationships with both internal and external stakeholders to produce quality interactions and results. • Customer service experience highly regarded. • A high level of attention to detail and comfortable working in a fast-paced, autonomous and process-driven environment. • Problem-solving and self-motivated. • Previous experience using Excel.

Benefits

• Remote-first and flexible working arrangements • A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We've got you covered!) • We set you up for success with the latest and greatest hardware, tools and tech • Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!) • Reward and recognition programs - because great work should be recognised and rewarded • Including Lightning Award for delivering quality work at speed and Values Champion Awards • Swag app cashback offers and discounts on hundreds of your favorite brands and products • Self, health, wealth and happiness programs • Social events and team celebrations • Employee Share Option Program: be an owner of Employment Hero • Annual Global Gathering to get to know your global colleagues - so far we've been to Thailand, Vietnam and are excited to meet in Bali in September 2024