Graphic Designer, Key Account Manager

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Entrepreneur Cooperative

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.

📋 Description

• Manage inbound customer conversations through email and text • Understand customer needs and recommend design and product solutions • Guide customers from concept through order completion • Build long-term customer relationships through exceptional service • Design custom apparel using Adobe Photoshop and Adobe Illustrator • Create production-ready mockups and artwork • Adapt designs for screen printing and embroidery • Ensure artwork meets production specifications and quality standards • Manage multiple customer orders simultaneously • Coordinate artwork approvals, proofs, production timelines, and deliveries • Collaborate with production teams to complete projects on schedule • Prioritize customer projects based on engagement and deadlines • Maintain accurate customer and order information in CRM systems • Track project progress from inquiry through delivery • Keep customer communications and project details organized and up to date

🎯 Requirements

• Advanced English proficiency (C1) with excellent written communication skills • Professional experience as a Graphic Designer with a strong portfolio • Advanced proficiency in Adobe Photoshop and Adobe Illustrator • Strong understanding of typography, composition, color theory, and visual design principles • Knowledge of print production requirements and artwork preparation for screen printing and embroidery • Experience communicating directly with customers • Excellent organization and time management skills • Self-motivated with the ability to work independently in a remote environment • Reliable computer and internet connection • Portfolio demonstrating strong graphic design and creative problem-solving skills • Understanding of print-ready artwork and production limitations • Ability to communicate professionally with U.S.-based customers • Strong project management and organizational abilities • Customer service mindset with excellent attention to detail • Ability to manage multiple projects while maintaining quality and deadlines • Must submit CV in English • Must submit a graphic design portfolio; applications without a portfolio will not be considered

🏖️ Benefits

• Fully remote opportunity • Competitive compensation • Creative role combining design, customer relationships, and project management • Work directly with U.S.-based customers in a collaborative environment • High level of ownership and autonomy • Long-term growth opportunity within a growing company