Associate Account Manager

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🔥 4 hours ago

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Expedia Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Expedia Group is a leading global travel technology company that connects travelers with a world of possibilities by providing an extensive array of travel products and services. Its portfolio includes well-known brands such as Expedia, Hotels. com, Vrbo, Travelocity, Egencia, Hotwire, Orbitz, eBookers, CheapTickets, CarRentals, Expedia Cruises, Wotif, and Trivago. The company leverages advanced technology to enhance the travel experience, including the use of artificial intelligence to generate over 600 billion predictions annually, as well as hosting millions of virtual conversations each year through its platform. Expedia Group operates more than 200 websites in over 70 countries, offering travelers the ability to find and book travel options that best suit their needs while providing partners tools, data, and technology to grow their businesses.

📋 Description

• Coach and support customers to become more successful on Expedia Group’s platform • Increase customer value through commercial conversations and interactions • Develop relationships with customers and account teams, including key buyers and decision-makers • Assist in creating progress, fact-finding, and exploratory meetings • Understand customers’ business issues and recommend products, services, and insights • Complete basic account plans to acquire and/or maintain business • Guide accounts to valuable insights and present relevant insights • Gather data and information on potential ideas and solutions • Support business-case documentation at the direction of senior colleagues • Learn and support contract terms, negotiation processes, and contractual arrangements • Conduct straightforward cost, benefit, and risk analyses • Identify account stakeholders and understand customer industries, markets, competitors, and needs • Attend customer meetings and assess product, service, and solution performance • Develop value propositions, case studies, and proof points demonstrating product and solution value

🎯 Requirements

• 0–2 years of experience • Bachelor’s degree or equivalent experience • Proficiency in English and the local language of the market(s) • Proficient communicator • Growing knowledge of sales techniques • Some account management experience preferred • Basic understanding of customer industries, competitive markets, products, technologies, and offerings • Working knowledge of standard contract terms and conditions • Ability to learn contract negotiation and contractual arrangement processes

🏖️ Benefits

• Flexibility, benefits, and support to do their best work • Inclusive and accessible recruiting experience • Disability accommodation or adjustment during the application or recruiting process