Junior Account Manager

🕒 April 27

🗣️🇩🇪 German Required

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Logo of FINN

FINN

201 - 500 employees

Founded 2019

💳 Fintech

👥 B2C

💰 Debt Financing on 2023-07

Fintech • B2C • Personal Insurance

FINN is your personal guide toward better financial health with less financial stress. The platform allows users to access their salary early, gain insights into their spending behavior, and monitor their financial situations with easy-to-follow graphs and charts. FINN also offers a part-time marketplace to boost income, accessible personal insurance, and educational resources to improve money management skills. By aiming to support users in achieving financial literacy and well-being, FINN stands out as a modern financial service tailored to meet the needs of today's workforce.

📋 Description

• In the Small Accounts team you will play a central role in managing our B2B customers with vehicle fleets of six to 13 vehicles. • After the Sales team has closed the contract, you will be the primary point of contact for our existing customers and will support them throughout the entire customer lifecycle. • Depending on your focus, you will work more on customer retention & renewals (Account Retention) or on growth & fleet expansion (Account Expansion). • In both profiles you will provide personal advice to customers, identify individual needs and develop tailored mobility solutions. • Together with your team you will ensure an outstanding customer experience and actively contribute to FINN’s sustainable growth.

🎯 Requirements

• You have successfully completed your (Bachelor’s) degree or vocational training. • Initial practical experience in account management, sales, customer success or customer service — ideally in a B2B environment. • For the Account Expansion role, experience in new business / acquisition would be an advantage. • Strong verbal and written communication skills and enjoyment of direct customer contact. • Entrepreneurial, structured thinking with a drive to question and improve existing processes. • Proactive working style and a good sense for customer needs and potential. • Native-level German and very good English skills.

🏖️ Benefits

• This position is based in Munich with the flexibility to work fully remote or from home (within Germany). • FINN offers significant growth potential. You’ll have the opportunity to develop quickly and succeed in a highly motivated startup environment, working on challenging cross-functional projects. • We offer an excellent fixed salary, meaningful virtual company equity and a €1,500 annual learning & development budget, which you can use for external certifications or conferences. • Want to drive your own FINN vehicle? — With JobAuto and your FINN discount, no problem. • From gym memberships and mental health support to regular team events — we care about your wellbeing.

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