Junior Account Manager, German Speaker

🔥 0 minutes ago

🇵🇱 Poland – Remote

💵 €24k - €36k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finom

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💳 Fintech

💸 Finance

🤝 B2B

Fintech • Finance • B2B

Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.

📋 Description

• Manage a portfolio of business customers • Build trust through regular, proactive conversations • Understand customers’ businesses, goals and banking needs • Act as a trusted point of contact • Proactively contact customers with reduced activity, at risk of leaving, previous service issues, or needing additional support • Reduce customer churn and reactivate inactive customers • Increase product adoption and customer engagement • Encourage customers to make Finom their primary business account • Understand customers’ current banking arrangements and identify gaps, unmet needs and future opportunities • Share customer feedback with Product and internal teams • Take ownership of customer issues and coordinate with Customer Care, Operations or Product to resolve them • Follow up personally after issues are resolved • Prepare for conversations by reviewing customer businesses, previous interactions, account activity changes and relevant opportunities • Collaborate with Customer Care, Sales, Product, Operations, Risk and AI teams • Work toward quarterly objectives involving customer contact, engagement, churn reduction, reactivation, product adoption and primary-account conversion • Performance against quarterly targets is rewarded through a commission scheme

🎯 Requirements

• Previous experience in Account Management, Customer Success, Customer Care, Business Development or Sales (ideally) • Excellent communication skills and confidence speaking with customers over the phone • Strong relationship-building skills and commercial awareness, without being pushy • Proactive mindset and curiosity • Ability to ask great questions • Excellent organisation and follow-up skills • Ability to manage multiple customer relationships simultaneously • Native-level fluency in German, French or Italian, plus fluent English

🏖️ Benefits

• Employee Stock Option Plan (ESOP) for eligible employees • Work & Swim programme with complimentary accommodation in Cyprus for a period of time • Flexible working options, including working from home or from company offices • Quarterly commission scheme on top of base salary