Fintiba GmbH
51 - 200 employees
Founded 2016
💳 Fintech
🛡️ Insurance
👥 B2C
Fintech • Insurance • B2C
Fintiba GmbH is a Germany-focused provider that helps internationals secure visa-compliant financial and insurance products required for moving to Germany. Fintiba offers a digital Blocked Account service (acknowledged by German embassies) and visa-compliant health insurance, plus bundled packages (Fintiba Plus), guidance, webinars, and multilingual/local support to simplify student, job-seeker, and employee visa processes. The company emphasizes step-by-step guidance, partnerships, and resources (guides, webinars, companion tools) to help customers open blocked accounts and obtain the correct insurance documentation for German visas; it has helped over 300,000 students according to its materials.
Customer Support Agent, Spanish, English
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Fintiba GmbH
51 - 200 employees
Founded 2016
💳 Fintech
🛡️ Insurance
👥 B2C
Fintech • Insurance • B2C
Fintiba GmbH is a Germany-focused provider that helps internationals secure visa-compliant financial and insurance products required for moving to Germany. Fintiba offers a digital Blocked Account service (acknowledged by German embassies) and visa-compliant health insurance, plus bundled packages (Fintiba Plus), guidance, webinars, and multilingual/local support to simplify student, job-seeker, and employee visa processes. The company emphasizes step-by-step guidance, partnerships, and resources (guides, webinars, companion tools) to help customers open blocked accounts and obtain the correct insurance documentation for German visas; it has helped over 300,000 students according to its materials.
📋 Description
• Serve as the first point of contact for international customers regarding Fintiba’s products • Support the customer support team via email, live chat, and phone • Provide excellent customer service • Verify customer documents • Manage own responsibilities and support customer support agents with ad-hoc tasks • Work with service partners to support customers
🎯 Requirements
• Some experience in customer support • Availability full-time • Strong communication skills and a customer-first mindset • Fluency in Spanish and English, written and spoken • Experience in banking or health insurance is advantageous but not required • Experience with helpdesk software such as Zendesk or similar tools is preferred
🏖️ Benefits
• Remote work arrangement • Freelance opportunity • Full-time availability • Training provided for candidates without banking or health insurance experience
Apply NowSimilar Jobs
🔥 19 hours ago
Remote bilingual client support representative assisting personal injury clients for The Ward Law Group. Managing calls, medical records, insurance updates, and case administration.
🗣️🇪🇸 Spanish Required
🕒 Yesterday
Customer Support Advisor providing English- and Spanish-language technical support for Gigs’ telecom-as-a-service platform. Troubleshooting customer issues across channels and coordinating escalations remotely from Colombia.
🗣️🇪🇸 Spanish Required
🕒 Yesterday
Customer Service Expert supporting Teleperformance’s global customer-experience operations from home. Handling customer interactions in English across omnichannel support services.
🇨🇴 Colombia – Remote
💵 $2.3M / month
💰 $514.9M Post IPO debt on 2025-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗣️🇪🇸 Spanish Required
🕒 2 days ago
Customer Service Representative managing support for a fast-growing US DTC apparel brand. Handling orders, returns, ecommerce administration, and fulfillment operations remotely from Latin America.
🕒 3 days ago
Customer support and product specialist for a SaaS commission-tracking platform. Handling Intercom inquiries, troubleshooting issues, and creating scalable self-serve resources.
🇨🇴 Colombia – Remote
💵 $2.5k - $2.9k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
