Five Star Solutions
1001 - 5000 employees
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Five Star Solutions is a global outsourced customer experience (CX) and contact center services provider that combines experienced agents with CX technology and intelligent automation to deliver secure, compliant, human-centered support. The company offers customer care, technical support, dispatch, data entry, business continuity, and AI self-service across onshore, nearshore, and offshore centers, and specializes in regulated environments with SOC 2, PCI, and HIPAA-aligned workflows. Five Star serves industries such as healthcare, fintech, retail, travel, government, and insurance, positioning itself as an enterprise CX partner for organizations seeking scalable, secure, and compliant BPO and digital CX solutions.
Junior Inside Sales Representative
🕒 May 13
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Five Star Solutions
1001 - 5000 employees
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Five Star Solutions is a global outsourced customer experience (CX) and contact center services provider that combines experienced agents with CX technology and intelligent automation to deliver secure, compliant, human-centered support. The company offers customer care, technical support, dispatch, data entry, business continuity, and AI self-service across onshore, nearshore, and offshore centers, and specializes in regulated environments with SOC 2, PCI, and HIPAA-aligned workflows. Five Star serves industries such as healthcare, fintech, retail, travel, government, and insurance, positioning itself as an enterprise CX partner for organizations seeking scalable, secure, and compliant BPO and digital CX solutions.
📋 Description
• Conduct high-volume outreach (120–200 calls per day) to prior customers seeking additional capital • Communicate via phone, email, and text to assist past clients with new financing applications • Identify client needs and align them with appropriate product offerings • Re-engage previous customers to understand their experience and generate repeat business • Maintain accurate and up-to-date lead statuses within the CRM system • Demonstrate resourcefulness and creativity in problem-solving and task completion • Collaborate with Senior Sales Representatives by transferring qualified prospects for closing
🎯 Requirements
• 1–3 years of sales experience with a proven track record of meeting or exceeding quotas • Strong relationship-building skills with the ability to quickly establish rapport with business owners • Excellent analytical and problem-solving abilities • Highly process-oriented with strong organizational skills • Exceptional communication and interpersonal skills
🏖️ Benefits
• Paid Training - typically 1 week in length from 9:00am-6:00pm Mon-Fri (EST) • Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
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