Account Manager

🕒 July 3

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Foodhub

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

eCommerce • Food Delivery • Software

Foodhub is a dynamic company specializing in EPOS software and online ordering solutions targeted at the restaurant and takeaway industry. Founded by a passionate IT specialist, Foodhub focuses on innovation and customer satisfaction, creating a collaborative and inclusive work culture that empowers employees and fosters creativity. With a strong vision for growth and a vibrant team, Foodhub is committed to delivering cutting-edge technology while maintaining a fun and engaging workplace atmosphere.

📋 Description

• Provide frontline support to customers via phone, email, and messaging platforms. • Manage customer accounts and maintain regular communication. • Resolve customer queries and escalate technical issues when required. • Assist with onboarding and training new customers. • Follow up on outstanding issues and ensure timely resolutions. • Maintain accurate customer records and notes. • Work closely with field teams and internal departments to support customer needs. • Identify opportunities to improve customer satisfaction and retention.

🎯 Requirements

• Excellent English communication skills, both written and verbal. • Strong customer service and problem-solving abilities. • Comfortable speaking with customers over the phone throughout the day. • Organised and able to manage multiple tasks simultaneously. • Positive attitude and willingness to learn. • Experience in customer support, account management, hospitality, call centres, or technology is beneficial but not essential.

🏖️ Benefits

• Competitive salary and performance incentives. • Remote working environment. • Full training and ongoing development. • Career progression opportunities within an international company. • Supportive team culture with opportunities to grow into senior roles.