Senior CRM Analyst

Job not on LinkedIn

🔥 13 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Gauge

Gauge

51 - 200 employees

Founded 2009

💼 Consulting

📣 Marketing

💰 Venture Round on 2020-12

Consulting • Marketing • Digital Marketing

Gauge is a technology solutions company that specializes in digital marketing and consulting services. They focus on enhancing user experience and developing strategies powered by data analytics and artificial intelligence. Their offerings include cloud infrastructure, hybrid solutions, and data-driven marketing strategies to connect businesses with their customers more effectively.

📋 Description

• Develop and implement CRM strategies to optimize and improve conversion at different stages of the customer lifecycle. • Support the development and execution of CRM journeys and campaigns, ensuring the proper implementation of defined strategies. • Conduct tests and experiments to validate hypotheses and optimize campaigns. • Measure and analyze CRM campaign results, generating insights for continuous improvement. • Collaborate with internal teams, including data, martech, and UX, to ensure the integration and effectiveness of CRM initiatives. • Identify new growth and optimization opportunities throughout the customer lifecycle. • Provide guidance and support to the assigned team, ensuring the efficient execution of CRM operations.

🎯 Requirements

• At least 5 years of hands-on CRM experience. • Knowledge of Salesforce. • Proven experience in projects focused on customer lifecycle optimization. • Strong knowledge of CRM operations. • Analytical skills and the ability to work with data to generate actionable insights. • Strong communication and collaboration skills to work effectively with cross-functional teams. • Previous experience with Salesforce Marketing Cloud. • Certifications in CRM or digital marketing tools are a plus. • Experience in agency or consulting environments is a plus. • Knowledge of the Insider platform is a plus.

🏖️ Benefits

• Meal voucher/Food allowance • Medical insurance • Dental insurance • Day off • Gympass/TotalPass • Childcare assistance • Pet assistance • Fuel allowance • Home office allowance • Education reimbursement • Free online health platform • E-learning – Stefanini Academy with a variety of courses • Mentoring – Mentorship platform • Discounts at institutions offering undergraduate, graduate, language, and professional development courses • Benefits and discounts at leading establishments

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