Business Development Representative

🔥 13 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Own outbound pipeline generation for Genesys' sales organization • Identify and engage high-potential prospects across Brazil's contact center and customer experience market, including strategic and government accounts • Qualify opportunities against defined criteria • Partner with field sales to convert market interest into revenue-generating conversations • Qualify marketing leads into sales-ready opportunities through consultative discovery conversations • Build and nurture targeted account lists using internal databases, LinkedIn, and third-party data tools • Execute outbound prospecting campaigns via email, phone, and live chat • Collaborate with field sales representatives on account strategies, competitive positioning, and expansion opportunities • Maintain Salesforce as the single source of truth for pipeline accuracy • Engage with inbound inquiries, qualifying, educating, and routing prospects • Apply lead nurturing processes to accounts not yet ready to buy • Analyze prospecting approaches, test outreach strategies, and propose process improvements • Develop market and product expertise in contact center, customer experience, and voice of customer solutions

🎯 Requirements

• Advanced to fluent written and spoken English proficiency • 3+ years of proven business-to-business experience in sales, business development, or inside sales, with a demonstrated track record of meeting or exceeding targets • Bachelor's degree in marketing, communications, business, or related field, or equivalent hands-on experience in software or SaaS sales • Proficiency with Salesforce.com • Hands-on experience with 6sense, Lusha, Salesloft or Outreach, and LinkedIn Sales Navigator • Exceptional verbal and written communication skills with the ability to build rapport quickly and engage senior business decision-makers and technical stakeholders • Strong organizational and time management skills • Experience engaging with government accounts and navigating multiple stakeholders within complex organizations

🏖️ Benefits

• Flexible ways of working • Mentorship • Learning programs • Leadership development • Education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families