
Artificial Intelligence • SaaS • Telecommunications
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
November 10
🗣️🇩🇪 German Required

Artificial Intelligence • SaaS • Telecommunications
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Bringing in, developing and maintaining relationships with key account clients • Being part of numerous complex and consultative sales engagements • Selling complex software solutions to Public Sector & Life Sciences clients or similar industries • Jointly developing account and opportunity plans based on MEDDPICC in a motivated vertical sales team • Generating sales driven pipeline by having a strong outbound/outreach cadence on weekly basis • Orchestrating a cross functional team and partner ecosystem • Identifying customer/project demands and mapping to the Genesys portfolio • Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles • Taking revenue responsibility and carrying of a sales quota
• Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education • More than 10 years professional sales experience – ideally Key Account Management and Hunting • Verticalized Experience in the ecosystem of Public Sector &/or Life Sciences • Enthusiasm for customer service and customer experience management • Maximum demands on the quality of your work as well as a high degree of sales and customer orientation • Strong relationship into the AWS, Salesforce and ServiceNow network and organization • Committed, proactive, team-oriented and stress-tested • Self-assured appearance and pronounced presentation skills • Very good rhetorical skills and communication strength • Fluent in English and German • Strong success orientation • Willingness to travel frequently
• health insurance • retirement plans • paid time off • flexible work arrangements • professional development
Apply NowNovember 10
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