Account Manager

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🕒 March 27

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Moss | Spend smarter

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201 - 500 employees

💰 Series B on 2022-01

Moss is a technology-enabled expense and financial management solution. With smart corporate credit cards, digital invoice management, and automated accounting, Moss allows companies to manage all of their spending easily and transparently. And efficiently drive their core business with digital workflows.

📋 Description

• Drive customer engagement - through building and nurturing value-creating and scalable relationships, you develop a deep understanding of your clients’ and their finance goals. • Upsell - you leverage your deep understanding of both the product and your customer's needs to identify new business opportunities. • Measure success and provide data insights - with the use of specific KPIs you aim to achieve and monitor revenue trajectory. • Act as Product ambassador - working closely with internal stakeholders, you compile and communicate client feedback. • Thrive for process excellence - you aim for continuous improvement, designing and delivering upon the client journey touchpoints that will increase customer satisfaction.

🎯 Requirements

• Proven experience in a proactive commercial-centric role, ideally in a B2B setting. • Prior experience with upselling products and product features to existing clients. • Fluent in both German (C2) and English (C1).

🏖️ Benefits

• Top-of-market compensation package, including equity. • Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos. • Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.