API Support Representative

March 14

Phyllo

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Data Gateway for Creator Economy & Influencer Marketing Platforms ✨

Developer Tools • API Infrastructure • Fintech Infrastructure • Payroll • Income Verification

51 - 200

💰 $15M Series A on 2022-08

Description

• Assist customers set up integration with API • Understand customer’s business requirements • Be a liaison between customers and product managers • Troubleshoot production issues related to API • Engage in development discussions • Field Customer Support emails and calls • Uphold company culture and core values

Requirements

• 2-3+ years of API support experience • Solid understanding of RESTful web services • Degree in computer science or equivalent • Working knowledge of programming languages • Strong technical writing skills • Self-starter and excited about technology • Strong customer focus • Excellent oral and written communication skills

Benefits

• Competitive salary • Remote work opportunity • Opportunities for professional development • Equal opportunities employer • Longstanding priority on privacy and data security