Product Marketing Manager, Customer Advocacy

April 6

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1001 - 5000

💰 Secondary Market on 2020-11

Description

• Do you love creating impactful programs and experiences that activate and empower customer advocates? As a Product Marketing Manager, Customer Advocacy, you’ll create and own programs that foster evergreen relationships with top customer advocates and enterprise brands that fuel an integrated strategy aligned to pipeline-driving initiatives, threading the customer voice into all Go-To-Market motions. You’ll partner closely with Sales, Customer Success, and the broader Marketing organization to curate programs that identify, activate, and amplify the right customer advocates that help us sell.

Requirements

• Experience curating, building, and executing programs, events, and content both for customers and customers, including executives • Experience partnering with Marketing, Sales, Customer Success, Product, Community, and beyond to foster alignment, buy in, and integrated GTM plans • Experience working directly with champions and advocates of all levels to foster trust and shine a light on their teams’ successes • Experience creating forward-looking program strategies that directly supports business outcomes and pipeline • Event management experience, both in-person and virtual, is highly preferred • A record of creating tracking, documentation, and processes that deliver results • Excellent written and verbal communication skills • Ability to easily transition from high level strategic thinking to creative and detailed execution • Advanced project and time management skills • A self-starter mindset with a strong sense of ownership • Ability to prioritize in a complex, fast-paced and lean organization

Benefits

• Benefits to support your health, financial, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support