Senior Account Manager

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🌐 India, Malaysia, +4 more countries – Remote

🇮🇳 India – Remote 🇲🇾 Malaysia – Remote 🇵🇭 Philippines – Remote 🇻🇳 Vietnam – Remote 🇹🇭 Thailand – Remote 🇮🇩 Indonesia – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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GoGlobal

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

GoGlobal is a leading provider of global human resources management solutions, specializing in services such as global hiring, employee onboarding, payroll management, and compliance with international regulations. As an Employer of Record (EOR), GoGlobal allows businesses to hire and manage talent worldwide without the complexities and legal risks involved in international employment. Their platform enables clients to attract, hire, and retain the best talent while ensuring compliance with local labor laws across various countries. By offering expert HR consulting and support, GoGlobal helps companies expand globally, explore new markets, and manage transactions smoothly. The company is committed to providing comprehensive HR solutions that facilitate global business operations, making it easier for businesses to thrive internationally.

📋 Description

• Manage and grow a portfolio of multinational clients across APAC and other global markets, supporting BCS and EOR solutions • Build strong client relationships and act as a trusted advisor to ensure client satisfaction, retention, and service excellence • Develop account plans aligned with client business objectives and identify growth, expansion, and additional service adoption opportunities • Partner with Legal, HR, Payroll, Accounting, Tax, Finance, Compliance, Operations, and Customer Success teams • Provide strategic guidance on international expansion, workforce solutions, entity management, payroll, accounting, tax, corporate compliance, and related business services • Lead regular business reviews and stakeholder meetings covering performance, priorities, strategic initiatives, and future opportunities • Drive renewals, upselling, cross-selling, and scope expansion across GoGlobal's service portfolio • Monitor client risks, manage escalations, and ensure timely resolution of operational and commercial issues • Track global business trends, workforce solutions, employment practices, and regulatory developments across relevant markets • Support business development initiatives, strategic projects, and regional growth objectives • Contribute to GoGlobal's South Korea inbound and outbound business growth

🎯 Requirements

• Bachelor's degree in Business, Accounting, Finance, Human Resources, Commerce, or a related field required; advanced degree preferred • Professional qualifications such as CA (India), CPA, ACCA, CIMA, AICPA, or equivalent internationally recognized accounting, finance, tax, or compliance certifications strongly preferred • Minimum 5 years of experience in account management, portfolio management, customer success, client services, business development, or related roles within EOR, BCS, payroll, accounting, tax, HR services, corporate services, or professional services • Experience managing multinational client portfolios across multiple countries and jurisdictions • Strong understanding of EOR, global employment solutions, payroll operations, accounting, tax, corporate compliance, and international business operations • Demonstrated success in client retention, renewals, upselling, cross-selling, and commercial account growth • Strong stakeholder management, communication, presentation, and problem-solving skills • Excellent client-facing skills and ability to build trusted relationships with senior executives • Ability to manage multiple complex client accounts while balancing competing priorities • Strong analytical skills with attention to detail and accuracy • Excellent verbal and written English communication skills • Proactive, collaborative, and adaptable mindset suited to a fast-paced, global, matrixed environment

🏖️ Benefits

• Real ownership and autonomy to make meaningful decisions • Diverse, collaborative, and supportive global team • Opportunities to work across international markets • Fast career progression based on performance and impact • Flexible remote and hybrid working arrangements • Merit-based career progression • Fast decision-making with minimal bureaucracy • Global collaboration opportunities • Continuous growth and ongoing career opportunities • High-performance culture • Collaborative environment without organizational silos • Transparency and trust • Flexible working supporting productivity, agility, and work-life balance • Background and reference checks, to the extent permissible by law