Account Manager, SMBs

🕒 May 5

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Greenly | Certified B Corp

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

☁️ SaaS

🤝 B2B

💰 $52.5M Series B - Greenly on 2024-03

SaaS • B2B

<Greenly | Certified B Corp> Greenly is a Climate Tech Software company founded in 2019 that provides an all-in-one sustainability platform for businesses to measure, reduce, and report carbon emissions. The platform offers carbon accounting, life cycle analyses, SBTi-aligned reduction planning, regulatory compliance support (CSRD, CBAM, ISSB), and analytics, serving thousands of corporate customers across multiple countries. Greenly positions itself as a B2B SaaS provider focused on transparency, climate education, and enabling sustainability professionals to manage decarbonization like financial management.

📋 Description

• Communicate with customers to understand their needs, and help them through email/phone calls • Build and develop relationships with customers and potential new customers based on trust and respect • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Liaise between the customer and internal teams • Resolve complaints and prevent additional issues by improving processes • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Keep accurate records pertaining to inventory and account notes. • Increase customer retention and upsell • Manage & resolve complex customer situations • Build and improve dashboards and workflows to simplify the teams’ performance by automating repetitive tasks • Design and implement efficient reporting to Management, including analysis of retention metrics and improvement suggestions

🎯 Requirements

• Previous experience of 2-5 years in account management or sales, ideally having worked with enterprise accounts. • Solid knowledge of sustainability frameworks and regulations. • Customer obsession : You love helping your clients and know how to nurture relationships. • Sales mindset and analytical skills to leverage data in decision making. • Show a clear understanding of Greenly’s offer and values • A native-equivalent level of proficiency in French and fluency in English. • Great interpersonal and cross collaboration skills. • Comfortable working in a fast paced environment focused on scaling globally.

🏖️ Benefits

• Beautiful offices in the heart of Paris (9ᵉ arrondissement) • A renumeration of 43k€ - 45k€ per year + 24k€ yearly variable • Flexible remote work options • Top-notch tools to help you do your best work • Private medical insurance with Alan (including mental health support), 100% covered • 50% Navigo reimbursement for public transport • Sustainable lunch vouchers via Ekip • Partial coverage of your Gymlib subscription • A culture of autonomy, transparency, and collaboration — with a team of highly talented, committed people