Enterprise Account Manager

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Greenly | Certified B Corp

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

☁️ SaaS

🤝 B2B

💰 $52.5M Series B - Greenly on 2024-03

SaaS • B2B

<Greenly | Certified B Corp> Greenly is a Climate Tech Software company founded in 2019 that provides an all-in-one sustainability platform for businesses to measure, reduce, and report carbon emissions. The platform offers carbon accounting, life cycle analyses, SBTi-aligned reduction planning, regulatory compliance support (CSRD, CBAM, ISSB), and analytics, serving thousands of corporate customers across multiple countries. Greenly positions itself as a B2B SaaS provider focused on transparency, climate education, and enabling sustainability professionals to manage decarbonization like financial management.

📋 Description

• Communicate with customers to understand their needs and assist them via email and phone. • Build and nurture relationships with existing and prospective customers based on trust and respect. • Ensure timely, successful delivery of our solutions in line with customer needs and objectives. • Act as the liaison between customers and internal teams. • Resolve complaints and prevent recurrence by improving processes. • Maintain high client satisfaction and deliver exceptional day-to-day client service. • Maintain accurate records of inventory and account notes. • Drive customer retention and identify upsell opportunities. • Manage and resolve complex customer situations. • Build and enhance dashboards and workflows to streamline team performance by automating repetitive tasks. • Design and implement efficient management reporting, including analysis of retention metrics and recommendations for improvement.

🎯 Requirements

• 2–5 years' experience in account management or sales, ideally with enterprise accounts. • Solid knowledge of sustainability frameworks and regulations. • Strong customer focus: you love helping clients and know how to nurture relationships. • Sales-oriented mindset with analytical skills to leverage data in decision-making. • Demonstrate a clear understanding of Greenly's offering and values. • Native-equivalent proficiency in French and fluency in English. • Strong interpersonal and cross-functional collaboration skills. • Comfortable working in a fast-paced environment focused on global scaling.

🏖️ Benefits

• Beautiful offices in the heart of Paris (9th arrondissement) • Competitive total compensation package of €78k–€82k per year (fixed + variable) • Flexible remote work options • Top-notch tools to help you do your best work • Private health insurance with Alan (including mental health support), 100% covered • 50% reimbursement for Navigo public transport pass • Sustainable lunch vouchers via Ekip • Partial reimbursement of your Gymlib subscription • A culture of autonomy, transparency, and collaboration with a team of highly talented, committed people