Analyst III, Loyalty CRM

🔥 14 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grupo Boticário

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2010

🏭 Manufacturing

🍽️ Food & Beverage

💄 Beauty

Manufacturing • Food & Beverage • Beauty

Grupo Boticário is a leading Brazilian beauty company founded in 1977 that emphasizes innovation in beauty solutions while promoting love and inclusivity. The company offers a diverse portfolio of beauty products, including skincare, makeup, and wellness items, while also championing entrepreneurship and social impact through its foundation and various initiatives. Grupo Boticário is recognized for its commitment to sustainability, accessibility, and high-quality products, making it one of the largest beauty platforms in Latin America.

📋 Description

• Lead and technically structure projects and initiatives • Act as the PMO for projects and initiatives related to BBOX data integration • Govern the end-to-end technical campaign process • Plan, define strategy, activate, and build communication automations for the loyalty program, including channel orchestration • Define segmentation strategies and manage the Beautybox database; perform health checks • Analyze and measure campaigns for Grupo Boticário’s loyalty program • Analyze and track key performance indicators to drive business growth and increase customer loyalty

🎯 Requirements

• Bachelor’s degree or equivalent higher education qualification • Advanced knowledge of Salesforce Marketing Cloud and Customer Data Platform (CDP) • Advanced SQL knowledge • Experience with data integration projects is a plus • Strong logical reasoning skills • Excellent ability to collaborate with multiple stakeholders to resolve critical issues and support the program’s growth

🏖️ Benefits

• Flexible medical and dental insurance plans • Prescription drug assistance and healthcare allowance for family members • Free psychotherapy sessions and 24/7 telemedicine • Ongoing prevention, mental health, and vaccination programs • Meal voucher (or on-site restaurant) and food allowance (including an additional Christmas allowance) • Up to 40% discounts across brands in our ecosystem • Gympass/TotalPass membership for gyms and sports studios • Home office allowance for hybrid and remote work arrangements • Birthday day off • Pet health insurance, partner-program discounts, and travel/accommodation benefits • Extended parental leave (180 days for mothers and 120 days for fathers) • Support for parents of children with additional needs, plus childcare and early education assistance • School supplies allowance and child nutrition credit • Dedicated legal, psychological, and social support • Private pension plan and life insurance • Bereavement support following the loss of parents and payroll-deducted loans • Transportation allowance and parking (depending on the work arrangement)