Call Center Sales Representative

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Grupo RBS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1957

📱 Media

👥 B2C

📡 Telecommunications

Media • B2C • Telecommunications

Grupo RBS is a leading media company based in Rio Grande do Sul, Brazil. It specializes in journalism and entertainment, utilizing various platforms including radio, television, newspapers, and digital media to connect with the local audience. Grupo RBS aims to provide information, companionship, entertainment, and emotional engagement to its listeners and viewers, reinforcing a historical relationship of trust and proximity with the community.

📋 Description

• Handle customer service and commercial negotiations with customers by phone and WhatsApp, on both outbound and inbound contacts; • Manage leads and carry out prospecting activities, identifying opportunities for new business; • Register subscriptions, applying benefits, campaigns and discounts in accordance with company policies; • Update, control and organize commercial information in internal systems and Excel spreadsheets, ensuring data quality and reliability.

🎯 Requirements

• Excellent verbal and written communication skills; • Persuasive, resilient and target-oriented profile; • Organized and attentive to detail; • Basic knowledge of Excel; • Experience in call center sales; • Reside in Porto Alegre and/or the Metropolitan Region; • Experience selling newspapers will be a differential.

🏖️ Benefits

• On-site cafeteria or meal allowance (depending on work model: remote, hybrid or on-site) • Health insurance • Transportation voucher or parking • Private pension plan • Profit-sharing program • Extended maternity and paternity leave • TotalPass • Access to Uniglobo, TV Globo’s training platform for affiliates • GZH digital subscription • Membership in the Subscriber Club, offering exclusive discounts and benefits across categories such as dining and entertainment • Possibility to join ARBS (Employee Association of Grupo RBS), which provides various partnerships and discounts