Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software

Site Reliability Engineer

• Collaborate with development teams to troubleshoot and solve problems, reducing customer impact
• Develop automated runbooks and implement measures to handle issues proactively
• Apply sound engineering principles and mature automation to our operating environments
• Monitor, maintain, and enhance the reliability and performance of applications on our Guidewire Cloud Platform
• Leverage your automation and software engineering expertise to optimize systems and eliminate toil
• Document and examine incidents to improve processes and continuously prevent future occurrences
• Stay up-to-date with the latest industry trends, tools, and best practices in site reliability engineering
• Contribute to a culture of innovation, learning, and continuous improvement

Site Reliability Engineer (SRE) - Guidewire Cloud Platform (Application)

• Site Reliability Engineer focused on automating everything possible to enhance system reliability
• Collaborates with core product developers to ensure Guidewire products meet functional and non-functional requirements
• Ensures reliability of Guidewire’s flagship cloud platform and InsuranceSuite products
• Builds tooling for efficient operations and optimal availability of SaaS systems
• Enhanced incident management lifecycle to mitigate reliability risks
• Improves platform observability and creates a self-healing approach to platform reliability

Site Reliability Engineer III

Business Operations & Strategy

• Providing context and perspective to the Product Managers designing and prioritizing enhancements to our products.
• Research of insurance industry questions, including interpretation and summarization of insurance manuals, regulatory filings, and publications from professional organizations or regulatory bodies.
• Being the insurance expert who can help customers, prospective customers, engineering, sales, and other groups with questions.
• Eliciting, analyzing, specifying, and validating the business needs of stakeholders, be they customers or end users.
• Collaborating with project sponsors to determine project scope and vision.
• Proposing solutions for representing German Commercial Lines and P&C Insurance content in Guidewire products, and identifies and communicates platform gaps where they exist.
• Participating in Guidewire events as SME.

Business Analyst, Germany

• Responsible for building and evolving SRE practice for Analytics
• Collaborate with developers to troubleshoot and solve problems
• Analyze incident data to determine opportunities to improve reliability
• Influence engineers to improve application reliability and scalability

Senior Site Reliability Engineer

Product Manager

• Lead a global product team
• Ensure the success of customers and identify new opportunities
• Understand the Claims business including alliances and Go-to-Market
• Work with Sales, Alliances, and Product Marketing

Head of Product for Claims

• Act as a subject matter expert on London Market insurance, open market, delegated authority, and reinsurance
• Provide context and perspective to Product Managers designing enhancements to products
• Research industry questions and interpret insurance manuals/regulatory filings
• Collaborate with stakeholders to elicit, analyze, specify, and validate business needs
• Document known issues and workarounds for release notes
• Participate in Guidewire events as a subject matter expert

Remote Jobs at Guidewire Software

Guidewire Software

Site Reliability Engineer (SRE) - Guidewire Cloud Platform (Application)

Guidewire Software

Site Reliability Engineer III

Guidewire Software

Business Analyst, Germany

Guidewire Software

Senior Site Reliability Engineer

Guidewire Software

Head of Product for Claims

Guidewire Software

Senior Business Analyst - London Market

Guidewire Software