Account Manager

🕒 2 days ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Serve as the primary point of contact and liaison for assigned U.S. healthcare provider clients. • Maintain high levels of client satisfaction and support client retention. • Support achievement of client accounts receivable reduction goals. • Assist in reducing denials and improving collection performance. • Ensure timely resolution of client concerns and operational issues. • Maintain accurate documentation of client discussions and action plans. • Lead recurring operational meetings, client reviews, and revenue cycle performance discussions. • Communicate revenue cycle findings, recommendations, and action plans. • Identify client concerns, reimbursement risks, aging trends, and operational challenges. • Monitor and analyze accounts receivable, days in A/R, aging inventory, collection rates, net collection percentage, denial rates, clean claim rates, first-pass resolution rates, underpayment trends, and payer performance metrics. • Review revenue cycle trends and recommend strategies to improve reimbursement and cash flow. • Review outstanding A/R inventories and identify opportunities to accelerate collections. • Analyze payer issues and identify root causes of denials, payment variances, and A/R delays. • Coordinate corrective action plans and escalate reimbursement concerns. • Collaborate with Billing, Coding, Accounts Receivable, Payment Posting, Credentialing, Prior Authorization, and Patient Advocacy teams. • Coordinate resolution of escalated payer issues, denials, appeals, reimbursement challenges, and high-priority client concerns. • Support onboarding, workflow implementation, process improvement initiatives, and client-specific projects. • Promote effective use of technology and automation tools to improve operational efficiency. • Drive measurable improvements in reimbursement outcomes and operational effectiveness.

🎯 Requirements

• Minimum five (7) years of experience in U.S. Healthcare Revenue Cycle Management. • Minimum two (2) years supporting physician practices, medical groups, ambulatory providers, or healthcare management organizations. • Previous client-facing experience in account management, operations management, revenue cycle management, or relationship management. • Demonstrated experience managing accounts receivable performance and revenue cycle improvement initiatives. • Strong understanding of U.S. healthcare revenue cycle operations. • Knowledge of medical billing and claims processing. • Knowledge of accounts receivable follow-up and collections strategies. • Knowledge of denials management and appeals processes. • Knowledge of commercial payer reimbursement methodologies. • Knowledge of Medicare and Medicaid reimbursement. • Knowledge of managed care plans. • Knowledge of provider credentialing and enrollment. • Knowledge of HIPAA compliance requirements. • Knowledge of Practice Management Systems and EHR platforms. • Exceptional verbal and written English communication skills. • Ability to effectively communicate with U.S.-based providers and executive stakeholders. • Experience conducting client meetings and presenting operational performance reports. • Strong analytical, organizational, presentation, negotiation, and conflict-resolution skills. • Ability to manage multiple client relationships simultaneously.

🏖️ Benefits

• Annual Public Holidays as applicable • 30 days total leave per calendar year • Mediclaim policy • Lifestyle Rewards Program • Group Term Life Insurance • Gratuity