Account Manager

🕒 2 days ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Global Business Services (GBS)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Harris Global Business Services (GBS) is a center of excellence within Harris Computer, providing efficient offshoring solutions to connect professionals with careers in multinational software companies. With operations in regions like Bolivia, Costa Rica, India, and the Philippines, GBS actively supports candidates throughout the recruitment process while fostering diversity and innovation. By offering comprehensive end-to-end recruitment services, Harris GBS helps build and expand offshore teams, ensuring access to qualified global talent for various business units in the Constellation Software ecosystem.

📋 Description

• Serve as the primary liaison between assigned U.S. healthcare clients and Benchmark operational teams • Develop and maintain relationships with physicians, practice administrators, office managers, and key stakeholders • Lead recurring operational meetings, client reviews, and revenue cycle performance discussions • Communicate revenue cycle findings, recommendations, and action plans • Identify client concerns, reimbursement risks, aging trends, and operational challenges • Support client satisfaction, retention, revenue performance, and continuous process improvement • Own assigned client revenue cycle performance and accounts receivable outcomes • Monitor and analyze accounts receivable, days in A/R, aging inventory, collection rates, net collection percentage, denial rates, clean claim rates, first-pass resolution rates, underpayment trends, and payer performance metrics • Review revenue cycle trends and recommend strategies to improve reimbursement and cash flow • Review outstanding A/R inventories and identify opportunities to accelerate collections • Analyze payer issues and identify root causes of denials, payment variances, and A/R delays • Coordinate corrective action plans and escalate reimbursement concerns • Collaborate with Billing, Coding, Accounts Receivable, Payment Posting, Credentialing, Prior Authorization, and Patient Advocacy teams • Coordinate resolution of payer issues, denials, appeals, reimbursement challenges, and high-priority client concerns • Support onboarding, workflow implementation, process improvement initiatives, and client-specific projects • Promote effective use of technology and automation tools to improve operational efficiency

🎯 Requirements

• Minimum five (5) years of experience in U.S. Healthcare Revenue Cycle Management • Minimum two (2) years supporting physician practices, medical groups, ambulatory providers, or healthcare management organizations • Associate’s degree, bachelor’s degree, or relevant healthcare certification preferred • Previous client-facing experience in account management, operations management, revenue cycle management, or relationship management • Demonstrated experience managing accounts receivable performance and revenue cycle improvement initiatives • Strong understanding of U.S. healthcare revenue cycle operations • Knowledge of medical billing and claims processing • Knowledge of accounts receivable follow-up and collections strategies • Knowledge of denials management and appeals processes • Knowledge of commercial payer reimbursement methodologies • Knowledge of Medicare and Medicaid reimbursement • Knowledge of managed care plans • Knowledge of provider credentialing and enrollment • Knowledge of HIPAA compliance requirements • Knowledge of Practice Management Systems and EHR platforms • Exceptional verbal and written English communication skills • Ability to effectively communicate with U.S.-based providers and executive stakeholders • Experience conducting client meetings and presenting operational performance reports • Strong analytical, organizational, presentation, negotiation, and conflict-resolution skills • Ability to manage multiple client relationships simultaneously

🏖️ Benefits

• Annual Public Holidays as applicable • 30 days total leave per calendar year • Mediclaim policy • Lifestyle Rewards Program • Group Term Life Insurance • Gratuity