Senior Systems Support Engineer

🕒 April 13

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

📞 Support Engineer

👻 Ghost score 69%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Configure, maintain, and operate routers, switches, firewalls, load balancers, and monitoring tools • Install physical equipment, connect cabling, organize communication racks, and power devices according to documentation • Proactively monitor network infrastructure, respond to alerts, and maintain updated topology documentation • Mentor, coach, and share knowledge with junior team members • Act as an escalation point for complex incidents and requests • Independently handle routine network service requests, access provisioning, and documentation • Troubleshoot and resolve major incidents, lead outage bridges, and perform root cause analysis • Own end-to-end network infrastructure projects, including design, implementation, testing, and handover • Develop subject matter expertise in datacenter networking, firewalls, load balancing, or cloud networking • Collaborate with senior engineers on large-scale infrastructure projects • Design, deploy, configure, and troubleshoot Azure and AWS cloud networking solutions

🎯 Requirements

• 6+ years of experience in core Networking and Security • Strong experience in data security operations (administration, configuration, troubleshooting, and design) • Hands-on experience with multi-vendor firewalls: Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, SonicWall, Palo Alto • Experience with WAF, NIPS, Firewall Analyzer, and DDoS protection • Strong understanding of L3 routing protocols: OSPF, BGP • Experience with multi-vendor environments; Whitebox is a plus • Solid knowledge of TCP/IP, DNS, BGP, OSPF, EIGRP, MPLS VPNs, VXLAN, and Multicast • Experience with DMVPN, IPSEC, and encryption standards • Strong hands-on experience with Microsoft Azure networking services, including VNets, subnets, IPAM, NSGs, Azure Firewall, Azure Load Balancer, Application Gateway, Azure Front Door, WAF, VPN Gateway, ExpressRoute, UDR, NVAs, Azure DNS, Traffic Manager, and Network Watcher • Strong experience troubleshooting Azure network issues, including VNet/subnet/on-prem connectivity, routing, NSG/firewall conflicts, load balancing, VPN/ExpressRoute, latency, packet drops, and tunnel failures • Experience designing and implementing hybrid cloud connectivity from on-premises to Azure • Strong understanding of Azure network security architecture and best practices • Experience with high availability, failover, and disaster recovery design in Azure networking • Hands-on experience with IaC using ARM templates, Bicep, or Terraform • Knowledge of AWS networking and architectural principles • Experience with network automation using Python, Shell scripting, and YAML • Familiarity with DevOps practices and CI/CD pipelines • Bachelor’s degree in Engineering or related discipline, or equivalent experience • Preferred certifications: CCNA/CCNP, Security+, ITIL Foundation, Microsoft Azure Fundamentals/Azure Network Engineer Associate • Strong consulting and communication skills • Ability to work with internal and external stakeholders • Strong analytical and problem-solving abilities

🏖️ Benefits

• Full-time employment