Senior Employee Experience Partner

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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HealthEdge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

📋 Description

• Serve as a senior point of contact for complex employee and manager inquiries. • Advise managers on performance, conduct, and team dynamics issues. • Provide mentorship and coaching to junior team members. • Act as an escalation point for sensitive requests. • Partner with managers to build leadership capability via coaching and feedback. • Independently manage moderately complex employee relations cases. • Serve as the primary HR partner during organizational changes. • Support engagement initiatives that are globally consistent and culturally relevant.

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field; or equivalent professional experience. • 5+ years of progressive experience in employee experience, employee relations, or HR partnership roles. • HR certification (e.g., PHR, SHRM-CP) preferred. • Ability to synthesize observations and patterns into clear recommendations. • Demonstrated experience supporting employees in a global environment. • Track record of managing complex HR cases and investigations. • Experience in leave programs across multiple legislative frameworks. • Consultative mindset to diagnose root causes and recommend solutions.

🏖️ Benefits

• Health insurance • Paid time off • Flexible working arrangements • Professional development opportunities